Vic was fantastic to work with from start to finish! He was knowledgeable about the different flooring options and totally understood our budget and parameters. We got a quote from another company but went with Vic because he seemed like he knew what he was doing (AND his price was much lower). The guys who installed our floors were quick, efficient, and friendly. Our new floors look great and when I contacted Vic about a loose nail, he came out the same day to fix it himself. I would absolutely use them again and recommend them highly!